Chargeback Prevention Solutions for All Businesses

Cut Chargeback Fees

Chargeback fees usually range from $20 to $50 depending on the situation, but don’t be fooled: the true cost runs far higher. Between the lost sale, the lost product, and the associated fees, every disputed dollar costs merchants several times its face value, and Mastercard projects chargebacks will cost merchants $42 billion a year by 2028.

There’s also a new reason to care: since April 2025, Visa’s VAMP program counts fraud and disputes together, and merchants whose combined ratio hits 1.5% face escalating per-dispute fees. Disputes resolved through alert programs like RDR and CDRN are excluded from that ratio entirely.

If you follow best practices laid out by your processor, you can frequently minimize the actual chargeback fee levied by the bank. Our agents are ready to walk you through these best practices, and help you pay less when problems arise.

Leverage Technology to Predict & Stop Chargebacks

Fraud has grown over the years, as dishonest characters continue to find exploitable vulnerabilities in many of the systems and programs we use on a daily basis.

Technology should be on your side, not against you.

Our partners employ high-end predictive software to assess the probability of a chargeback for every customer purchase – all without affecting the user experience in any way. Minimizing chargebacks with such little risk has never been so easy.

Deal with Chargebacks in Real Time

Many chargebacks are avoidable, but until recently most merchants didn’t have the system in place to avoid them. Our advanced solutions allow you to do so better than ever by granting:

1. Dispute resolution management at the point of chargeback

2. Fraud identification with an emphasis on “friendly” fraud

3. Operational insight to enhance your sales funnel

Don’t leave customers in limbo – address their cases immediately and you’ll save money and keep your ratio manageable.

Reduce Involuntary Churn

While not the same as a chargeback, customer churn is still something businesses dread because it means less profit and fewer customers.

One form of churn is more preventable than others, and we have solutions for reducing it. Specifically, involuntary churn occurs when a customer cancels a recurring payment on accident, and it’s usually because their credit card has simply expired.

This is more common than you may realize – accounting anywhere from 20 to 40% of all subscription cancellations.

Enjoy Chargeback Representment

Dealing with chargeback mitigation on your own can be stressful, simply because it’s time consuming and complicated. There are so many parties involved and various fees associated with the process, so it’s easy to get overwhelmed.

That’s where chargeback representment comes in. Our veteran payment consultants can help you make a case against the consumer’s claim, and save you money and energy in the long run.